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Terms and Conditions


Contact details

Please contact Games from Pevans by e-mail or Skype Pevans: Skype button with my status. You can also call Pevans on 020 7183 6256 (+44 20 7183 6256 from outside the UK) during office hours (UK time) or write to Games from Pevans, 180 Aylsham Drive, Uxbridge UB10 8UF, UK.

Note: this is not a shop, so please don't visit this address.

Formally, Games from Pevans is a trading name of Margam Evans Limited (registered in England and Wales, company number 05152842, registered office 180 Aylsham Drive, Uxbridge UB10 8UF). Margam Evans Ltd is registered for VAT: GB 840 0482 58.

You can often find Pevans at board games events. In particular I'm at Swiggers games club in central London most Wednesday evenings. If there's a specific game you want to try, contact Games from Pevans in advance and I'll bring it along if I can.

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Payment

This website lets you order games online. You can pay online using a credit card (handled securely through Paypal or Amazon) or your Paypal account. Either way, Games from Pevans never sees your financial information. You can find out about PayPal's security on their website and Amazon's security at theirs.

You can also create a PayPal account - if you don't already have one - and then pay through your new account.

UK customers who don't want to pay online can place an order online (or use the Order form) and send a cheque (in pounds sterling, drawn on a UK bank, payable to Margam Evans Ltd) for their payment.

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Delivery times and charges

Games from Pevans expects to despatch your order within two working days. The cost of shipping depends on the weight, size and value of the game(s) you order and the service you choose.

To check on shipping cost, go to the shopping basket and choose how you want the game(s) shipped.

For UK addresses:
    Hermes home delivery takes 2-3 days, is tracked and is cheaper for small orders.
    Second class post should take 2-4 working days, but is not tracked
    First class post should take 1 working day, but costs more and is not tracked

For other European countries:
    Small Packet (up to 2 Kgs) air mail takes about a week and is not tracked
    For packages over 2 Kgs, I will get a quote for a courier delivery that should take 5-7 working days (though it may cost less to send games individually as small packets) and let you choose.

For the rest of the world:
    Small Packet (up to 2 Kgs) air mail takes a week or two and is not tracked
    For packages over 2 Kgs, I will get a quote for a courier delivery that should take 7-10 working days (though it may cost less to send games individually as small packets) and let you choose.

Note that, if are outside the EU, your price is net of UK tax (VAT), but you are responsible for paying any import duties or taxes in your own country.

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Stock status

I aim to keep the games listed on this website in stock and I show their status as part of the listing.

The stock status will be one of these:
    In stock it's on the shelves and should be despatched within two working days
    Out of stock I don't have it and neither do my suppliers, but I expect to re-stock when it's available again.

Note that a rush of orders may mean that I'm out of stock faster than I can update the website. I will re-stock, though it may take a couple of weeks. If this happens, I will notify you promptly and ask whether you want to cancel your order for a full refund, or wait until the games are available again. In the latter case, I will keep you informed of progress and when you can expect your order.

I am able to get most games that are in print. If you're looking for a specific game, e-mail Games from Pevans and I'll quote you a price (or put you in touch with an alternative supplier).

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Returns and refunds

Customers in the UK and other EU countries have the right to cancel their order within 14 days of delivery for a full refund. If you want to return any game on these terms, please let Games from Pevans know. Return the game(s), undamaged, to Games from Pevans, 180 Aylsham Drive, UXBRIDGE UB10 8UF. On receipt, I will refund the amount originally paid.

Outside the cooling-off period, I will happily provide a refund for any game that is returned within 30 days, provided it is unopened and undamaged. Let Games from Pevans know and return the game(s) to Games from Pevans, 180 Aylsham Drive, UXBRIDGE UB10 8UF. On receipt, I will refund the cost of the game(s).

If what you receive is damaged, defective or incorrect, please let Games from Pevans know promptly and return the game(s). I will be happy to replace them or give you a full refund, including the cost of return postage, as you prefer.

If there are parts missing from the game(s), please let Games from Pevans know promptly. I will send you replacement parts as soon as I can or replace the game(s), if you prefer.

None of this affects your statutory rights.

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Page created 9th September 2004. Last modified 27th December 2017.
Games from Pevans is a trading name of Margam Evans Limited (Reg No 5152842).
This website produced by Paul Evans. Copyright Margam Evans Limited 2004-2017. All trademarks acknowledged.
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