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Terms and Conditions


Contact details

Please contact Games from Pevans by e-mail or Skype Pevans: Skype button with my status. You can also call Pevans on 020 7183 6256 (+44 20 7183 6256 from outside the UK) during office hours (UK time) or write to Games from Pevans, 180 Aylsham Drive, Uxbridge UB10 8UF, UK.

Note: Games from Pevans is not a shop, so please don't visit this address.

Formally, Games from Pevans is a trading name of Margam Evans Limited (registered in England and Wales, company number 05152842, registered office 180 Aylsham Drive, Uxbridge UB10 8UF). Margam Evans is registered for VAT: GB 840 0482 58.

You can often find Pevans at board games events. In particular I'm at Swiggers games club in central London most Wednesday evenings. If there's a specific game you want to try, contact Games from Pevans in advance and I'll bring it along if I can.

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Payment

This website lets you order games online. You can pay online using a credit card (handled securely through Paypal or Amazon) or your Paypal account. Either way, Games from Pevans never sees your financial information. You can find out about PayPal's security on their website and Amazon's security at theirs.

You can also create a PayPal account - if you don't already have one - and then pay through your new account.

If you don't want to pay online, UK customers can place an order online and send a cheque (in pounds sterling, drawn on a UK bank, payable to Margam Evans Ltd) for your payment. Alternatively, you can use the Order form to order by post.

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Delivery times and charges

Games from Pevans expects to despatch your order within two working days. The cost of shipping depends on the weight of the game(s) you order and the service you choose.

To check on shipping cost, go to the shopping basket and choose how you want the game(s) shipped.

For UK addresses:
    Second class is cheaper for small orders and should take 2-4 working days
    First class should take 1 working day, but costs more
    Hermes home delivery takes 1-3 days, is tracked and is cheaper for heavier orders.

For other European countries:
    Small Packet (up to 2 Kgs) air mail takes about a week
    For packages over 2 Kgs, I will get a quote for a courier delivery that should take 3-5 days (though it may cost less to send games individually as small packets) and let you choose.

For the rest of the world:
    Small Packet (up to 2 Kgs) surface mail is cheapest, but takes up to eight weeks, depending on where you are
    Small Packet (up to 2 Kgs) air mail takes about a week, but is more expensive
    For packages over 2 Kgs, I will get a quote for a courier delivery that should take 3-5 days (though it may cost less to send games individually as small packets) and let you choose.

Note that, if are outside the EU, your price is net of UK tax (VAT), but you are responsible for paying any import duties or taxes in your own country.

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Stock status

I aim to keep the games listed on this website in stock and I show their status as part of the listing.

The stock status will be one of these:
    In stock it's on the shelves and should be despatched within two working days
    Available not on my shelves, but I can order it in and it should be despatched within 1-2 weeks
    Out of stock I don't have it and neither do my suppliers, but I expect to re-stock when it's available again.

Note that a rush of orders may mean that I'm out of stock faster than I can update the website. I will re-stock, though it may take a couple of weeks. If this happens, I will notify you promptly and ask whether you want to cancel your order for a full refund, or wait until the games are available again. In the latter case, I will keep you informed of progress and when you can expect your order.

I am able to get most games that are in print. If you're looking for a specific game, e-mail Games from Pevans and I'll quote you a price (or put you in touch with an alternative supplier).

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Returns and refunds

Customers in the UK and other EU countries have the right to return goods within seven working days of delivery for a full refund. I am happy to comply. If you want to return any game on these terms, please let Games from Pevans know. Return the game(s), undamaged, to Games from Pevans, 180 Aylsham Drive, UXBRIDGE UB10 8UF. On receipt, I will refund the cost of the game(s) and the normal delivery cost.

Outside the cooling-off period, I will happily refund the cost of any game that is returned within 30 days, provided it is unopened and undamaged. Let Games from Pevans know and return the game(s) to Games from Pevans, 180 Aylsham Drive, UXBRIDGE UB10 8UF. On receipt, I will refund the cost of the game(s).

If what you receive is damaged, defective or incorrect, please let Games from Pevans know promptly and return the game(s). I will be happy to replace them or give you a full refund, including the cost of return postage, as you prefer.

If there are parts missing from the game(s), please let Games from Pevans know promptly. I will send you replacement parts as soon as I can or replace the game(s), if you prefer.

None of this affects your statutory rights.

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Page created 9th September 2004. Last modified 27th August 2013.
Games from Pevans is a trading name of Margam Evans Limited (Reg No 5152842).
This website produced by Paul Evans. Copyright Margam Evans Limited 2004-2013. All trademarks acknowledged.
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